FAQ's

1. "Where do I apply the elixir?"

2. "What are the active ingredients in Sweet Relief - the pain elixir? Dr J shares what the key ingredients are clinically proven to do."

3. "What are the active ingredients in Calm and Uplifted - the stress and sleep elixir? Dr J shares what the key ingredients are clinically proven to do."

4. "Why is transdermal one of the best ways to get the LUMNA elixirs into the body?"

5. "Do you think the biggest issue for chronically ill people is nervous system dysregulation?"

8. "What is the return policy?"

We accept returns on unopened, sealed products.

All items must be unopened and sealed. Refunds may be requested up to 30 days after receiving the order. A shipping return label can be provided. Once we receive the order back, the refund of the total minus shipping costs & a 10% restocking fee will be applied. If you have any questions please let us know at krystalanddrj@lumna.com.

We are a small women run business, thank you for understanding our policies.

9. "What are the costs for shipping internationally?"

International orders may be subject to potential customs/international fees. Customers are responsible for all shipping and customs costs.

Orders for Canada may be processed at check out, shipping is $29.50, Canadian customs determines customs fees and will coordinate that payment with you once it arrives in Canada.

For other international orders to get a custom invoice with shipping for your address, please email krystalanddrj@lumna.com with:

  • Your name
  • Your email for the shipment
  • Your order
  • Your shipping address

Your country's customs will also coordinate with you on customs fees.

10. "Is LUMNA a good product for someone with chronic migraines, and which specific herb targets that?"

11. "Are there any contraindications?"

12. "Are other medications a potential issue, like benzos or pain meds for instance?"

13. "Which LUMNA elixir do I use for sleep?"

15. "Is it ok to use both Calm and Uplifted and Sweet Relief at the same time?"

17. "If I want to use both products, which do you recommend for day and which for night?"

19. "Alot of cancer patients are finding so much relief from the elixirs, why?"

21. "What do you suggest for fatigue and/or insomnia?"

23. "Are the elixirs safe for pregnant or nursing women?"

25. "How do the detox agents in LUMNA help?"

27. "How does LUMNA contribute to immune support?"

29. "How will it affect hormones generally and if on hormone supplement?"

31. "How is LUMNA supportive for plantar fasciitis?"

33. "How is LUMNA supportive for Lyme?"

35. "How is LUMNA supportive for gallbladder pain?"

37. "Why does LUMNA work better than my 5,000 mg CBD cream?"